For items weighing over 150 lbs we include a free curbside delivery, this will get the truck to your home or business, they will unload the safe with a lift gate to the ground level. The carrier will call in advance to schedule delivery. Depending on the weight of the safe you may want to arrange for additional help to bring the safe inside. Please contact us before the item ships if you live on a rural route, area not serviced by freight carriers, or on an Island. If you have a narrow, steep, or inaccessible driveway for an 18 wheel truck and trailer, you will need to upgrade to our Bronze, Gold or Platinum level service (generally delivered on a 26' truck). If inaccessible by a 26' truck or larger, please call us for further options.